Terms & Conditions

1.1. These terms and conditions contain important information about attending our events and the use of our website and other digital platforms. Please read them carefully before buying tickets to our events or joining our website.

1.2. By purchasing tickets, this signifies that you agree to be legally bound by all of the following terms and conditions.

1.3. Although we will make a reasonable effort to notify you of any changes to our terms and conditions (by email or notice on the website/social media platforms), it is your responsibility to check this document from time to time to ensure you are up to date.

1.4. By using or browsing our website, social media platforms, or attending any of our events you agree to follow and adhere to the following terms and conditions.

2.1. By purchasing tickets you warrant that:

You are entering a legally binding contract.
You are at least 18 years of age.
You are not party to a current self-exclusion agreement with any other licensed gambling operator.

2.2. It is your responsibility:

To check all personal details are correct when purchasing your tickets.
To check you are purchasing tickets for the correct date and/or venue. Tickets will not be refunded, compensated or transferred if this is incorrect.
To arrive at the event on time as stated on the ticket. Although we will make efforts to accommodate latecomers, entry is not guaranteed and you will not be refunded.
To comply with all venue regulations when attending the event.

2.3. To provide proof of your age and identity upon arrival at the event.

You must be able to show either a valid UK driving licence, or passport if asked. Failure to do so will result in you being refused entry and you will not be refunded.

2.4. The venue reserves the right to refuse admission or remove you from the premises if you:

Compromise the safety or yourself or others.
Are affecting the enjoyment of others.
Are affecting the running of the event. For example, if you are acting aggressively or appear to be under the influence of alcohol and/or drugs.

3.1. We are not legally liable for prizes once they have exchanged hands from the event organisers to the customer.

You will not be awarded the monetary value of the prize under any circumstances.

4.1. We endeavour to provide access to our website using our reasonable skill and care, however we cannot guarantee that this will be continuous and uninterrupted.

We are not responsible for you failing to secure tickets.

Note: All our venues operate a Challenge 25 policy during the operation of Bongo’s Bingo events. All attendees are expected to have a valid ID on them.

T&Cs last updated on Thursday 20th July 2023.